Catalonia El Retiro

This hotel is ideally situated. We've stayed in the centre of Madrid before and it can be so noisy as it's a 24 HR city. We chose here as our family live nearby for an event but it turned out to be perfect to see Madrid. It is just across from line 1 Puerto de Vallecas which goes through to Gran Via in the centre and the number 10 bus goes straight to Retiro from outside. (Prado Atocha stop). Bakery right next door and a shop across the road. Went to El Escorial from here which you cannot miss. (One stop to Pacifico - change to line 6 - get off at Moncloa and get the 664 bus at Moncloa bus station. Buses really regular - even on a Sunday. Coming back from there most buses return to Moncloa and they're still regular. )Beautiful journey through northern Madrid and the palace and Basilica etc...chefs kiss beautiful. The hotel was perfect and we'd stay there again in a heartbeat. We were upgraded to a superior room which was huge. Fantastic WiFi connection (number on your check in card) you can pair your phone to access Netflix/YouTube etc.. mini bar if you want. Nespresso machine gratis for tea and coffee. Free toiletries in shower and usual toothbrush shower cap etc.. The staff were the icing on the cake. The reception staff were lovely and so friendly. (If you've ever stayed in Madrid this is not always the case!) Nothing was too much trouble and although we had a late afternoon flight they offered to keep our bags after check out. The cleaning staff were quiet if you wanted to sleep in and the room was spotless. Bath as well as shower! Air con was piped in our room rather than the standard unit. Perfect for us as it was set correctly and not noisy so you could sleep through it and it was gentle so didn't make you cold or wake you up. Bed was huge!! and comfy. Robes and slippers supplied. Big built on wardrobe. Safe to use on request. We would use this hotel again in a heartbeat. The staff were stand out for Madrid as a whole.

Friendly, helpful staff Excellent buffet breakfast, including vegan options Comfortable, well-appointed rooms Good soundproofing

It was a great location, near the metro, buses, a supermarket, fast food joints. The staff was extremely attentive and kind. The room and the bed was big and comfortable, there was sufficient water pressure, the pillows were usable. Breakfast was varied and tasty with a large enough selection. In all, excellent value for money.

The hotel was excellent - very comfortable and spotless. Breakfast was very good. Has very friendly and helpful staff, with excellent English. Alex and Alvarno were particularly helpful and friendly, as were the check-in staff. Travelled with two friends and we were pleased that our request for bedrooms near each other was fulfilled. The location is great - a very short walk to the metro and has bus stops nearby. On day of checkout we were able to leave our bags at reception while we explored the beautiful El Retiro Park - this was much appreciated.